Lotus Elan

Sue Miller and good old fashioned service.

PostPost by: M.J.S » Fri Aug 03, 2018 10:42 am

I'm sorry if this is in the wrong section, admin please move if this is the case.

It's good to have something nice to say in this currently unpleasant world.

Sue Miller (Mick Miller Lotus) is perhaps just a pound or two more expensive than some, but recently I've purchased two larger batches of items as she has many things that others don't.

I fired off an email yesterday afternoon around two, hi Sue, need a rear windscreen rubber and vacuum T piece ASAP if you can?

Still no reply to my email this morning. That's odd I say, Sue usually responds quickly.

Five minutes ago the items turned up at my desk with a courier, sent on faith, not even paid for.

And that's what the extra pound or two is for.

Thanks Sue.
ZARDE the 130/5.
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PostPost by: englishmaninwales » Fri Aug 03, 2018 11:27 am

I recently had an item ‘on approval’ from Sue.

That doesn’t happen much these days.

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PostPost by: RichC » Fri Aug 03, 2018 3:26 pm

Susan is magnificent 8)
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PostPost by: Mazzini » Fri Aug 03, 2018 4:16 pm

Couldn't agree more.
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PostPost by: elanfan1 » Fri Aug 03, 2018 6:55 pm

On a slightly darker note - there are some folk who have taken advantag3 of her generosity and still owe her payments for parts received. Despicable! They should be named and shamed.
Steve

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PostPost by: M.J.S » Sat Aug 04, 2018 11:36 am

elanfan1 wrote:On a slightly darker note - there are some folk who have taken advantag3 of her generosity and still owe her payments for parts received. Despicable! They should be named and shamed.


If there is no issue with the parts, they're just taking the p***, then name them. I'm sure everyone on here would support such an action. :evil:
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PostPost by: HAIRY » Sat Aug 04, 2018 12:39 pm

Hear, hear.
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PostPost by: vincereynard » Sat Aug 04, 2018 1:50 pm

elanfan1 wrote:On a slightly darker note - there are some folk who have taken advantag3 of her generosity and still owe her payments for parts received. Despicable! They should be named and shamed.


I totally agree Steve. Sue deserves far better than "used" by such wretches.
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PostPost by: Spyder fan » Sat Aug 04, 2018 3:54 pm

Susan is my favourite girl!


PS: my wife watched me type this..... her name is Susan!.........
Kindest regards

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PostPost by: Pjr » Mon Aug 06, 2018 5:55 am

I’ve also had great service from Sue, including her sending me parts with an invoice to pay on receipt and extra bolts etc.

1st class service and a lovely person to deal with.

Phil
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PostPost by: EEED » Tue Aug 07, 2018 5:42 pm

I agree 100%. Excellent service. I've just returned some parts that she sent me on a sale or return basis and this isn't the first occasion she's done this.

Paul
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PostPost by: tcsoar » Tue Aug 14, 2018 9:40 am

Only had an excellent service from Sue in the past. One thing not often mentioned here is her huge amount of knowledge for our cars and the extensive list of contacts for various specialist services that she has amassed over the years.

Chris
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